WhatsApp Automation for E-commerce

Flowtomic builds custom WhatsApp AI agents for e-commerce. Trained on your online store, they handle the repetitive messages that eat your team's day — instantly, around the clock.

The problem for e-commerce

• Cart abandonment from unanswered pre-purchase questions
• Order-status requests flooding support
• After-hours buyers leaving without converting

What the agent does

• Answer pre-purchase questions to recover abandoning carts
• Give instant order-status and shipping updates
• Recommend products and upsell in conversation
• Handle returns and FAQs without a human

Why a custom agent beats a chatbot template

Template chatbots follow rigid menus and dead-end on anything unexpected. We build a reasoning agent trained on your online store — so it understands real questions, handles edge cases, and represents your brand instead of frustrating customers.

Frequently asked questions

How does WhatsApp automation work for a online store?

We build an AI agent trained on your online store's details — services, pricing, and policies — connected to WhatsApp Business so it answers and acts on customer messages automatically.

Will it replace my staff?

No — it removes the repetitive load so your team focuses on the conversations and tasks that actually need a person. It typically deflects the majority of routine inquiries.

Can it speak Arabic?

Yes — including Lebanese and Gulf dialects, plus English, so replies feel natural to your customers.

How long until it's live?

Most e-commerce agents launch within 2–4 weeks, depending on how much of your data needs structuring and which systems we integrate.

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